AI Call Center

Picks up the phone when you can't.

Every missed call is a need that went unheard. The voice assistant answers in Greek, understands the request and informs the right person on your team — using the hours, prices and rules you set.

AI Call Center — “Listening now” card

How it works

What happens when the phone rings

4 stages in every call

  1. Answers and listens

    In Greek, using the language of your industry. It announces that the call is being recorded.

  2. Understands the request

    Appointment, information, complaint, urgent matter — it answers from the script and FAQs you have approved.

  3. Takes action

    Books or changes appointments in your calendar, or transfers the call to a person when needed.

  4. Keeps you informed

    A call summary on your mobile or in your CRM, and a full call log in your account.

The service starts with inbound calls to one number, with a script we set up together.

What's included

One number, one script, zero equipment

Number and telephony from us

A new number, or forwarding from your existing one when you don't answer. Nothing is installed on your premises.

A script tailored to you

Greeting, opening hours, FAQs, what it may promise and what not.

Appointments in your calendar

Booking, rescheduling and cancelling, with SMS confirmation to the customer.

Transfer to a person

When the customer asks for it or when the request goes beyond the script.

Summary of every call

Who called, what they asked, what happened — on your mobile or in your CRM, together with the transcript.

The same knowledge as your chatbot

If you also have a chatbot, they share the same knowledge base. Change something once.

Listening now

The journey

One call, from your customer's side.

AI Call Center / Example call01 / 03
Woman talking on her mobile phoneAfter hours or at peak times
Βήμα 01

No waiting, no missed calls

The assistant answers immediately, introduces itself and announces that the call is being recorded.

Hear it in a demo

We show you how the assistant answers in a scenario from your industry.

Frequently asked questions

Before we start

Have another question?

Ask us
Does the customer know they're talking to an assistant?

Yes. The assistant introduces itself at the start of the call and announces that the call is being recorded. The customer can ask for a person at any time.

Does it replace my receptionist?

No — it takes load off them. It answers the calls that would otherwise be lost (after hours, peak times) and passes to your team whatever needs a person.

What happens to my existing number?

You keep it. Usually calls are forwarded to the assistant when you don't answer or after hours. The exact setup depends on your telecom provider, and we confirm it before we start.

Where are the recordings stored?

On an AI VOICE server in the European Union, for a specific period defined in the contract, after which they are deleted automatically.

How many calls do you miss each week?

Tell us how you answer calls today and we'll tell you what the assistant can take on.

AI Call Center — AI VOICE